Effective June 9, 2013, the Student Aid Internet Gateway (SAIG) will only retain files for 90 days. This is a reduction from the 180 days that has heretofore been the data retention period. The data retention period is how long ED retains files in the system that are transmitted via the SAIG. Schools should ensure that all files that are stored in archive or that have not yet been pulled in from their SAIG mailboxes are retrieved and appropriately handled prior to June 9, 2013. Any files in SAIG that are older than 90 days as of June 9, 2013 will no longer be able to be retrieved or accessed in SAIG.

If you have any questions regarding this information, please contact your Customer Service Representatives via support.fameinc.com.