We are aware that there is an issue preventing students from submitting a correction when changing their answer to the “homeless or at risk of being homeless” question to “no.” If students previously answered “yes” to this question but changed their answer to “no” in the correction, an error prevents students from proceeding and providing parent information.
There are several workarounds for this issue while we work on a permanent technical fix:
Fafsa.gov workaround (recommended): Students should start a correction and continue to indicate that they are “homeless or at risk of being homeless” by leaving their response to this filtering question as “yes.” Once they reach the “Homeless or at Risk of Being Homeless Acknowledgement” page, students should select “I will provide information about my parent(s).” This will bypass the error and allow students to proceed with entering parent information. Once the parent information has been added the correction can be submitted.
Financial Aid Administrator (FAA) workaround: Students may contact their FAA, who can perform the change on the student’s behalf.
Paper Student Aid Report (SAR) workaround: Students may request a paper SAR by contacting the Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243) and asking that a copy be sent via U.S. mail. Students can make the change on the form and return it via mail for processing.
We apologize for any inconvenience caused by this defect, and we are diligently working to correct it. We will notify the community once the fix is implemented.