Support

At FAME's Client Solution Center, we pride ourselves on offering exceptional product and financial aid customer support. Our success in this arena is credited to our talented and knowledgeable support staff, our commitment to continuous process improvement, and our dedication to customer satisfaction. Our customer support team proactively reports vital information regarding the availability of new product releases and current release patches for our installed customer base.

FAME Customer Support is committed to providing dependable, timely resolutions for all client inquiries regarding our solutions and services. Our customer service improvement initiatives are driven by client feedback that is conducted on a quarterly basis. Lastly, the FAME Customer Support Portal provides direct access to our knowledge base and lets clients place online service requests on a 24/7 basis. The portal provides an excellent, user-friendly resource for our clients to manage and monitor their service requests.